Terms of Service

Introduction

These terms of use regulate the legal relationship between you and TELEPARK Phone Repair Service.

By using our service, you are deemed to have accepted these terms.

Service Scope

Our services include:

• Phone repair
• Tablet repair
• Screen replacement
• Battery replacement
• Software repair
• Data recovery
• Accessory sales

Customer Obligations

• Providing accurate and complete information
• Backing up your device
• Proving device ownership
• Providing necessary passwords
• Removing valuable items
• Acting in compliance with laws

Service Process

Device Acceptance

Your device is examined and a damage assessment form is prepared.

Fault Diagnosis

Our technical team diagnoses the fault and prepares a price quote.

Approval

Work begins after receiving your repair approval.

Repair Process

Your device is repaired with original parts.

Delivery

After repair completion, it is delivered to you.

Pricing and Payment

• Diagnosis fee is determined after examination
• Price quotes are valid for 7 days
• Payment is made at delivery
• Parts costs are calculated separately
• Diagnosis fee is charged in case of cancellation

Warranty Terms

Warranty is provided for repair work.

• Parts warranty: 6-12 months
• Labor warranty: 3-6 months
• Software warranty: 3 months
• Physical damage is excluded from warranty

Detailed Warranty Terms

Liability Limitations

Limitations regarding our liability during service provision:

• We are not responsible for data loss
• Third-party software is excluded from warranty
• Force majeure situations
• Compensation amount is limited to service fee

Personal Data Protection

Your personal data is protected in accordance with KVKK.

Review Our Privacy Policy

Intellectual Property

The content on our website is protected by copyright.

Force Majeure

Natural disasters, wars, epidemics and other situations beyond our control are considered force majeure.

Consumer Rights

Your consumer rights are protected by the Consumer Law.

Dispute Resolution

Istanbul courts and enforcement offices have jurisdiction over disputes.

Terms Changes

Changes to the terms of use will be announced on our website.

Contact Information