Privacy Policy

Introduction

This privacy policy provides information about how we, as TELEPARK Phone Repair Service, collect, use, store and protect your personal data.

It has been prepared in compliance with KVKK (Personal Data Protection Law) and GDPR.

Data Controller
TelePark
Bahçelievler, İstanbul
Telefon: +90 555 123 45 67
E-posta: info@ekrantamiri.com

Data We Collect

Personal Data

• Name and surname
• Phone number
• Email address
• Address information
• Device information (brand, model, IMEI)
• Repair details and issue description

Technical Data

• IP address
• Browser information
• Cookie data
• Website usage statistics

How We Use Data

• Providing repair services
• Communicating with customers
• Improving service quality
• Fulfilling legal obligations
• Marketing activities (with your consent)

Legal Basis (KVKK)

We process your personal data based on the following legal grounds:

• Establishment and performance of service contract
• Your explicit consent
• Our legitimate interest
• Our legal obligations

Data Sharing

We share your personal data with third parties only in the following cases:

• Service providers (parts suppliers)
• Legal obligations
• Request from authorized agencies

Data Retention Period

We store your personal data for the following periods:

• Repair records: 10 years
• Marketing permissions: Until cancelled
• Legal requirements: In accordance with relevant law

Your KVKK Rights

You have the following rights under KVKK:

• Learning whether your personal data is being processed
• Requesting correction of incorrect information
• Requesting deletion of your data
• Requesting restriction of processing
• Data portability
• Objecting to processing

Contact to exercise your rights
E-posta: info@ekrantamiri.com
Adres: Bahçelievler, İstanbul
Telefon: +90 555 123 45 67

Cookies

We use cookies on our website. Please see our cookie policy for detailed information.

Review Our Cookie Policy

Security

We protect your personal data with technical and administrative measures.

Users Under 18

We do not knowingly collect data from users under 18 years of age.

International Data Transfer

Your data is processed and stored within the borders of Turkey.

Policy Changes

Changes to this policy will be announced on our website.

Contact